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21Apr2025Select date
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Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

5Ta Avenida, Esquina Calle 112, Playa Del Carmen, Mx, Playa del Carmen, Mexico, 77719

Paradisus La Perla (Adults Only), a TripAdvisor Travellers' Choice winner, stands as a 5-star luxury all-inclusive resort with a lavish mangrove backdrop in Playa del Carmen. The resort features 20 restaurants and bars, four outdoor pools, and offers life-enriching experiences including wine tastings, dance lessons, and fitness classes.

Luxury Suite Collection

Paradisus suites feature private terraces with whirlpool baths and rainfall showers. The Reserve category rooms add exclusive access to premium areas and services, while swim-up suites provide direct pool entry.

Global Dining Experience

The culinary landscape spans 13 adults-only venues and 12 additional shared restaurants and bars. Hadar serves international buffet with fresh juices, while Passion by Martin Berasategui delivers fine dining exclusively for adults.

Wellness and Recreation

YHI Spa provides extensive treatment options and a water ritual, certified by Wellness for Cancer organization. Four outdoor pools, a health club, and a sauna complement activities like tango lessons and sushi-making classes.

Prime Beach Location

Paradisus La Perla sits meters from the world's second-largest coral reef, 45 minutes from Cancun International Airport. The property provides access to Quinta Avenida's shopping and dining, with proximity to Mayan sites including Tulum and Chichen Itza.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Guest Room
Max:
2 persons
625 sq. feet 
Bed options:
1 King Size Bed
Garden view
Shower
Coffee machine
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Suite
Max:
2 persons
840 sq. feet 
Bed options:
2 Double beds
Garden view
Shower
Coffee machine
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Pool Side King Suite
Max:
2 persons
680 sq. feet 
Bed options:
1 Double bed
Pool view
Shower
Private pool
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Price and Room Availability Calendar

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Getting around

Available transportation options

City Center
Playa del Carmen 1.8 mi
Airports
Aeropuerto de Playa del Carmen (PCM) 2.6 mi
Cancun (CUN) 33.2 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Non-smoking rooms
  • Wi-Fi
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Adults only
  • Baggage storage
  • Locker room
  • Private beach
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Hairdresser
  • Coffee shop
  • Smoke detectors
  • Electric vehicle charging station
  • Fire extinguishers

Sports & Fitness

  • Fitness center
  • Wind surfing
  • Diving
  • Snorkeling
  • Golf course
  • Yoga class

Guest Parking

  • Dryer

Services

  • Paid shuttle service
  • Room service
  • Housekeeping
  • Car rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Grocery shopping service
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Special diet menus

Business

  • Business center
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Live entertainment
  • Garden area
  • Spa & wellness center
  • Sauna
  • Jacuzzi
  • Pedicure
  • Manicure
  • Waxing
  • Body scrub
  • Facial
  • Treatment room
  • Massage
  • Shallow end
  • Make up services

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Dressing area
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Bathtub
  • Free toiletries
  • Bathroom telephone

Self-catering

  • Dryer

Media

  • Flat-screen TV
  • Direct dial telephone
  • CD player
  • AM/FM alarm clock
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Location

5Ta Avenida, Esquina Calle 112, Playa Del Carmen, Mx, Playa del Carmen, Mexico, 77719
Map view
5Ta Avenida, Esquina Calle 112, Playa Del Carmen, Mx, Playa del Carmen, Mexico, 77719
Nearby
Gallery
Galeria Luis Sottil
1400 ft
Gallery
Amate Gallery
1400 ft
Restaurants
Fuego
200 ft
Av. Quinta 569 Paradisus La Perla
Bana Restaurant
200 ft
5a Avenida S/N
Olio
2500 ft
5a Avenida S/N Cor. Calle 88 Mz 569
Sal. Steak - Cave
1800 ft
5 Av Esquina Con Calle 112 Paradisus Playa Del Carmen

Reviews and Ratings

Feedback from previous guests about their experience.
84%
enjoyed the hotel and would happily return
8.4/10
Great
Rooms
8.4
Location
8.2
Service
9.2
Dining
8.8
Guest reviews
8.4/10
based on 5 reviews
8.4
8.4/10 based on 123 reviews
Matthew
United States of America, March  2025
7.2/10

I had a nice time at Paradisus La Perla, enjoying the luxurious amenities and attentive service. However, persistent seaweed issues on the beach and some noise in the pool area detracted from my experience. Overall, the dining options and room quality were excellent, making it a vacation worth remembering.

Rooms
7.0
My junior suite had a lovely view and was spacious and clean. However, I faced some issues with my initial room placement and had to upgrade, which was a hassle.
Service
9.0
The staff were incredibly attentive and always willing to help. They made dining reservations seamless and were quick to rectify any issues I encountered.
Location
8.0
The resort's location was excellent, with access to both the adult-only areas and lively spots. I enjoyed the pools and the beach, although the seaweed was a challenge.
Dining
8.0
Dining was one of the highlights, with a variety of delicious options available. I particularly enjoyed La Palapa and Fuego, though room service left much to be desired.
Facilities
8.0
Facilities were overall well-maintained. The pools were nice, but I found them quite chlorinated. The royal service perks truly enhanced my stay.
Larry
United States of America, March  2025
7.0/10

I had a fantastic stay at Paradisus La Perla, enjoying the luxurious accommodations and excellent dining options. The room was spacious and well-appointed, plus the service from the staff was really good. My only minor concerns were some noise issues from the pool area and an unexpected delay with ground transportation.

Rooms
10.0
I stayed in a Royal Service junior swim-out suite, which was spacious with a king-sized bed and a large tub. The private patio with a Jacuzzi was a highlight, and having the infinity pool accessible right from my room was a dream!
Service
10.0
The staff was incredibly attentive, especially my butler Neftali, who helped with reservations and always made sure I had everything I needed. It felt like true royal service (he even arranged some last-minute spa appointments for me).
Location
8.0
The resort's location is great, with easy access to the pool and restaurants, though I found the noise by the pool a bit disruptive. I enjoyed the quiet areas and the proximity to the beach, which was pleasant despite some seaweed concerns.
Dining
9.0
Dining was a highlight of my stay. I loved the breakfast buffet and the specialty restaurants, particularly Bana and The Market. Every meal was delicious, with plenty of options to suit all tastes.
Facilities
8.0
The resort's facilities were well-maintained, with ample dining spots and great pools. The only downside was having to book dinner reservations well in advance, but the room service was also highly praised by fellow guests.
Jim
United States of America, January  2025
7.4/10

I had a great time at Paradisus La Perla, enjoying the attentive service and beautiful surroundings. The varied dining options were impressive, particularly the Asian restaurant, which stood out. However, the beach area dealt with a significant amount of seaweed, which affected my swimming experience, and there was some confusion regarding the adults-only aspect of the resort that led to frustration. Overall, it was a pleasant stay, but there were aspects that could be improved.

Rooms
10.0
My room was a royal service junior suite, which included a whirlpool on the balcony and a rain shower that was wonderful. It was spacious and kept clean throughout my stay.
Service
10.0
The service was really good from everyone, especially my butler Armando, who went above and beyond to accommodate my needs. The pool staff were also attentive, ensuring we had everything we wanted.
Location
8.0
The setup of the resort was beautiful, with multiple infinity pools and gardens. However, I was disappointed by the noise from families that sometimes made it hard to relax in the adults-only areas.
Dining
10.0
Dining was fantastic across the board; each meal felt like a gourmet experience, especially at Bana and La Palapa. Making reservations ahead of time was necessary but easy to manage.
Facilities
7.0
The facilities were well-maintained with plenty of options, but the beach area had a lot of seaweed which was a challenge for swimming. The staff worked hard to keep it clean.
Charles
United States of America, December  2024
6.8/10

My stay at Paradisus La Perla was overall very pleasant. The attention to detail in the service and cleanliness of the rooms truly stood out. I enjoyed the variety of dining options available, especially at La Palma. however, I did encounter some issues with restaurant reservations that could have been better managed.

Rooms
8.0
The Junior Suite I had was spacious and impeccably cleaned twice a day. the separate tub and shower were fantastic. Yet, I had a bit of a hiccup with the initial room assignment due to the Roulette booking confusion.
Service
8.0
The staff were genuinely amazing. Diego, Carlos, and Hadar were some of the best at breakfast and lunch, always going above and beyond. However, I faced challenges during dinner reservations which could use improvement.
Location
9.0
The location is great, close to the beach and just a short distance to various shops. I appreciated the daily beach cleanup, making it pleasant to spend time by the water.
Dining
9.0
Dining options were diverse and satisfying. I particularly loved the grilled salmon at The Grill and the ceviche at La Fuego. Despite a few bumps, overall the culinary experience was good.
Facilities
7.0
Facilities were well-maintained, and I enjoyed the many services provided, like room service and excursions. however, I did experience some loud music by the pool during the day, which disrupted the tranquil atmosphere I sought.
Timothy
United States of America, December  2024
5.6/10

My stay at Paradisus La Perla was filled with ups and downs. On one hand, the luxurious amenities and great service exceeded my expectations, particularly at the restaurants. However, I encountered issues with my initial room assignment and some noisy guests that detracted from the experience.

Rooms
7.0
The spacious rooms were beautifully designed, though my initial assignment in the family section was disappointing. Once I upgraded, I found great comfort and appreciated the in-water lounge chairs on the balcony.
Service
9.0
The service overall was really good. From check-in to checkout, the staff made sure every need was addressed. Special mention to my butler, who was always accessible and provided great suggestions for activities.
Location
8.0
The resort was perfectly located near the beach and restaurants, which made it convenient to explore Playa del Carmen. I enjoyed the options available for reserving dining experiences during my stay.
Dining
8.0
The variety in dining options satisfied my palate. I especially enjoyed the Japanese cuisine at the hibachi restaurant; however, I noticed that the quality of room service could use some improvement.
Facilities
7.0
The facilities offered were impressive, including 24/7 room service and multiple pool areas. However, I found the poolside atmosphere to be a bit overwhelming with loud music during the day.
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Rooms and Guests2 Guests, 1 Room